Nodera Systems — CRM and automation systems for small businesses

The real problem

You're not disorganised. You just don't have a system.

Most small businesses run on the same five things: a phone, a WhatsApp inbox, a notebook, a spreadsheet, and someone's memory. It works — until you get busy. Then this starts happening:

01

A call comes in while you're with a customer. Nobody calls back. They book with someone else.

Tue 14:22 · you were on a job

02

An enquiry sits in WhatsApp for two days because it scrolled up past the family group.

Two days later · still unread

03

A quote gets sent and never followed up, because nobody remembered whose turn it was.

Day 2 · then nothing

04

A customer no-shows because nobody confirmed the day before.

Fri 08:00 · empty slot

05

A happy customer never leaves a review, because asking felt awkward.

After the job · never asked

None of that is a people problem. It's a system problem. And it's the reason two businesses doing the same work, with the same skills, end up with very different revenue.

So what is it costing you?

Two questions we'd ask on a call. Move the sliders and the answer works itself out on your numbers, not ours.

What's an average job worth to you? R900

How many calls do you miss in a week? 5

Assumes only one in four of those callers would actually have booked, and four weeks in a month. Deliberately conservative — the real figure is usually worse.

You're losing about

R4 500

a month, in work that already wanted you

What it fixes

One system. Four things it fixes.

01

Fewer missed leads

Every enquiry — website, WhatsApp, Facebook, Instagram, missed call, walk-in — lands in one place. If you miss a call, the caller gets a WhatsApp within seconds asking how you can help. You reply when you're free. The lead is still there.

02

Faster follow-up

New enquiries get an answer in under 60 seconds, day or night. Unclosed quotes get chased on day 2, day 5 and day 12 without anyone remembering to. Follow-up stops depending on how busy the week was.

03

Better customer management

One record per customer: every message, every booking, every quote, every note. Any staff member can pick up a conversation without asking "who was dealing with this one?"

04

Less manual admin

Bookings confirm themselves. Reminders send themselves. Review requests go out after every job. Your reporting builds itself. You get your evenings back.

How it fits together

Everything comes in one door and leaves as booked work.

Enquiries in

Website forms

Missed calls

Facebook & Instagram

Google Business Profile

Phone calls & walk-ins

One system

Every lead captured
Every lead answered
Every lead tracked
Nothing forgotten

Work out

Instant reply

Booked appointment

Confirmation & reminders

Automatic follow-up

Review request

A dashboard of what's working

The install

Live in 14 days. Managed every month after that.

Step 01

System review

Twenty minutes. We map how enquiries currently reach you and where they're leaking. You get the map whether or not you work with us.

Step 02

Build

7–14 days. We set the system up for your business — your services, your calendar, your message wording, your pipeline. You don't configure anything.

Step 03

Handover

Sixty minutes. We train you and your staff on a live system with your real data in it. You get short video guides for anything you'll forget.

Step 04

Managed monthly

We watch response times, fix what needs fixing, make your changes and send you a monthly summary. You run your business. We run the system.

Reynard du Toit, founder of Nodera Systems — **Reynard du Toit** Founder — Nodera Systems

Who builds it

Built by someone who has actually shipped systems.

Nodera Systems is run by Reynard du Toit. Before Nodera, he built and launched NannyTank — a live software platform used by au pairs, families and agencies across South Africa, with automated onboarding, payments, customer journeys and reporting built from scratch.

That's the difference between someone who configures templates and someone who has been responsible for a real business's operations at 11pm on a Sunday.

The 30-day working guarantee

If your system isn't live and doing what we agreed within 30 days of onboarding, we refund your setup fee in full.

And if you're getting under 15 enquiries a month, we'll tell you that automation won't help — you need marketing first. We'd rather say so than sell you a system you can't feed.

Pricing

Straightforward pricing. No quotes-on-request.

Setup is once-off and covers the full build, your content, training and handover. The monthly fee covers hosting, support, monitoring, changes and management.

Foundation

Solo operator / 1–2 staff · live in 7 days

R1 450 /month

Setup R7 500 once-off

Central CRM and unified inbox
Missed-call to WhatsApp follow-up
Reply to every enquiry in under 60 seconds
1 calendar, 1 pipeline, 2 forms
Reminders, confirmations, review requests
2 staff logins · 1 change request a month

Book a review

Most chosen

Growth

3–10 staff, multi-service · live in 14 days

R2 950 /month

Setup R14 500 once-off

Everything in Foundation
Reactivation campaigns for dormant customers
5 calendars, 3 pipelines, 5 forms
4 follow-up sequences and a landing page
Deposits and invoices by card link
Full reporting dashboard
6 staff logins · 3 changes a month

Book a review

Systems Partner

Multi-location, multi-team · live in 21–30 days

R5 950 /month

Setup R27 500 once-off

Everything in Growth
Unlimited calendars, pipelines and forms
3 landing pages or funnels
After-hours WhatsApp answering included
Unlimited staff logins and changes
Priority same-day support + monthly review call

Book a review

Not sure yet? Start with Missed-Call Rescue.

Every missed call gets an instant WhatsApp reply, and the answer lands in a simple inbox. One thing, working, in 48 hours. Upgrade any time and we credit your setup fee.

R750 /month

Setup R2 500 once-off

What's not included: message costs. WhatsApp, SMS and phone numbers are billed by usage — most businesses your size spend R150–R400 a month, you'll see it on your dashboard, and you set the cap. We don't mark this up beyond the payment-handling cost. Minimum term is 3 months so the system has a fair chance to work. All prices exclude VAT.

Questions

The things people ask before they book.

Do I have to change how I work?

No. The system fits around how you already take bookings and talk to customers — it just stops things getting lost. Most of it runs without you touching it.

Will my customers know it's automated?

The messages sound like you, because we write them in your words. A customer gets a fast, useful reply — which is what they actually wanted.

What if I'm not technical?

Then you're exactly who this is for. You don't set anything up. We build it, we train you, and we run it. If something needs changing, you send us a WhatsApp.

Does this work with WhatsApp?

Yes — and it should, because that's where South African customers actually are. WhatsApp sits in the same inbox as everything else.

What about POPIA?

Every system we build is set up with consent capture, opt-outs and record-keeping in line with POPIA. It's included, not an extra.

Can I keep my existing website?

Yes. We connect to it. If you'd rather we built you a new one, we can quote that separately.

What happens if I stop?

You export your customer data and leave. We don't hold it hostage. Minimum term is 3 months so the system has a fair chance to work.

Start here

Tell us what's actually happening.

These are the questions we'd ask on the call anyway. Answering them here means the twenty minutes we spend together is spent on your answers, not on gathering them.

Who you are

Your name *

Business name *

Email *

Phone or WhatsApp *

Town or suburb *

The business

What do you do? *

How long have you been trading? *

How many people work there? *

What's an average job worth? *

Where things are leaking

Roughly how many people try to reach you a month? *

What happens to a call you can't answer? *

Do you have a list of past customers? *

Which of these costs you the most? Tick any that apply.

Missed calls Slow replies to enquiries Quotes nobody follows up No-shows and cancellations Not enough Google reviews Customers who never come back

What you're looking for

Where are you with this? *

Comfortable investment to fix it?

Anything else we should know?

Leave this empty

We reply within one working day. If we don't think we can help you, we'll say so and tell you what would.

Stop losing customers between WhatsApp, missed calls and spreadsheets.

You're not disorganised. You just don't have a system.

So what is it costing you?

One system. Four things it fixes.

Fewer missed leads

Faster follow-up

Better customer management

Less manual admin

Everything comes in one door and leaves as booked work.

Enquiries in

Work out

Live in 14 days. Managed every month after that.

System review

Build

Handover

Managed monthly

Built by someone who has actually shipped systems.

The 30-day working guarantee

Straightforward pricing. No quotes-on-request.

Foundation

Growth

Systems Partner

Not sure yet? Start with Missed-Call Rescue.

The things people ask before they book.

Tell us what's actually happening.

Find out what you're currently losing.